16 February Update
Providing care, staying safe.
Owing to the recent and rapid increase in coronavirus/COVID-19 cases, we have introduced some new measures to protect the health and safety of our clients and our staff.
Some consultations will be postponed, and others will now take place by telephone. However, some clients will still need to attend for appointments.
Abortion care is available through both of our clinics during the coronavirus/COVID-19 pandemic. Most people will have their first abortion consultation by phone and will come into the clinic for their second consultation. You’ll find a Step-by-Step guide to how we are currently providing abortion care here and more general information about early abortion care here.
If you have symptoms of coronavirus/COVID-19, are awaiting a test result, or are a close contact of a confirmed or suspected case, you should not come to the clinic. In this case, both appointments with the doctor will be by phone. You can then nominate someone to collect your Home Care Pack.
Contraceptive coil or implant
We are currently unable to offer appointments for routine insertion or removal of contraceptive coils or implants. We will be in touch regarding your appointment If you have a procedure scheduled with us.
If you are having issues, such as prolonged bleeding or pain, please call one of our clinics to arrange a telephone consultation. If necessary, the doctor will arrange for you to be seen in the clinic for assessment.
We are able to see clients for the contraceptive injection. You will have an initial assessment by phone to decide if it is safe to proceed with an appointment in the clinic.
Contraceptive pill, patch or ring
We are providing consultations for the contraceptive pill, patch and ring by telephone.
Our staff will let you know if they need to see you for a consultation in the clinic.
Getting your prescription for contraception
There are three options for getting your prescription:
- We can send the prescription to you by post
- You can arrange to collect the prescription directly from the clinic
- We can send the prescription to a pharmacy of your choice
We are providing initial consultations for menopause care by telephone.
We can assess your eligibility for Hormone Replacement Therapy (HRT) and provide a prescription if needed.
STI screening & treatment
You can contact the clinic if you have symptoms of a sexually transmitted infection (STI).
You will have an initial assessment by phone to decide if it is safe to proceed with an appointment in the clinic.
Unfortunately, we are currently unable to provide routine STI screening services or screening for those who are asymptomatic.
Cervical screening can detect signs of cervical cancer in people with no symptoms. If you have any symptoms, such as bleeding in between periods or after sex, or any pain, please talk to a doctor as soon as possible. Never ignore symptoms.
You can call one of our clinics to arrange a telephone consultation. If necessary, the doctor will arrange for you to be seen in the clinic for assessment.
Due to the current surge in coronavirus/COVID-19 cases, we are reducing attendance at our clinics. We are currently operating a waiting list and may be unable to give you an early appointment. Thank you for your patience, cooperation and understanding.
Some services are discontinued until further notice:
- Fertility visits
- Vasectomy appointments
We will update this page as soon as these services become available.
There is no charge for early medical abortion, specialist pregnancy counselling, post-abortion counselling and cervical screening.
Contraceptive and menopause consultations are free to medical card holders.
For other clients, our normal fees have been reintroduced. These vary depending on the service you need, and our receptionists can give you more information.
Getting care via telephone consultation is new for most people. It helps to be prepared. Try to have the phone consultation somewhere private, where you won’t be interrupted. Have a pen and paper with you. Make sure your phone is charged and remember to take your phone off silent prior to your telephone consultation.
If English is not your first language, we will use a phone interpreter service.
It’s a good idea to read the information on our website before you talk to a doctor. At the top of every page, there is a dropdown menu which allows you to read the information in any language.
In some cases, the doctor or nurse may need to see you for a consultation in the clinic.
To keep you safe, we will keep contact time short. The doctor or nurse will wear an apron, gloves and mask when she sees you. You will also be asked to wear a mask.
The patient room is thoroughly cleaned with antiseptic wipes after each use by a staff member wearing a mask. The clinic reception, waiting room and bathroom are all thoroughly cleaned on a regular basis.
To help us maintain social distancing, please be on time for your appointment.
We will email you a letter for Garda checkpoints to prove that you are attending for an essential service or to pick up a prescription. The letter won’t give details of which of our services you are using.
If you have symptoms of coronavirus/COVID-19, are awaiting a test result, or are a close contact of a confirmed or suspected case, you should not attend the clinic. Please contact us and we can discuss how best to provide you with the care you need.
Thank you for your cooperation!
We are keeping all the above measures under review, and they may change depending on HSE or Government guidance, and on staff availability.
We are operating at reduced capacity and there may be a delay between your phone assessment and your clinic appointment. We are doing all we can to keep delays to a minimum. Thank you for your patience cooperation and understanding.
Sexual health during the coronavirus/COVID-19 pandemic
If you are sexually active at present, it’s important to take steps to reduce your risk of getting coronavirus and protect yourself from STIs and unintended pregnancy.
- Only be sexually active with a partner living in your household.
- If you decide to be sexually active with someone living outside of your household, limit it to as few partners as possible, preferably one regular partner.
- Wash your hands thoroughly with soap and water for at least 20 seconds before and after sexual activity.
- Consider masturbation or remote sexual activity as alternatives to physical sexual activity with partners.
See here for HSE advice on sex and coronavirus/COVID-19.