Rights of the Client

The IFPA believes in and upholds the rights of the client. Every client has the right to:

1. Information
   To learn about the benefits and availability of family planning.
2. Access
   To obtain services regardless of sex, creed, colour, marital status or location.
3. Choice
   To decide freely whether to practise family planning and which method to use.
4. Safety
   To be able to practise safe and effective family planning.
5. Privacy
   To have a private environment during counselling or services.
6. Confidentiality
   To be assured that any personal information will remain confidential.
7. Dignity
   To be treated with courtesy, consideration and attentiveness.
8. Comfort
   To feel comfortable when receiving services.
9. Continuity
   To receive contraceptive services and supplies for as long as needed.
10. Opinion
    To express views on the services offered.